Billing, invoices and cancelling

How billing works, where to find invoices, how to change a card, how to switch between monthly and yearly, and what happens when you cancel.

Billing runs through Stripe. Cards are handled by Stripe rather than by us, which is why card details are changed in their portal rather than in the app.

Where is my billing page?

On your account page. From there you can open the billing portal, where invoices, receipts, the card on file and cancellation all live.

Common questions

How do I cancel?

Open your account page, go to the billing portal and cancel there. You keep access until the end of the period you have already paid for, and nothing is deleted when it ends.

How do I change my card?

In the billing portal. Cards are stored by Stripe, so that is the only place they can be changed.

Can I switch from monthly to yearly?

Yes, in the billing portal. Switching to yearly is the cheaper route if you are staying.

Where are my invoices?

In the billing portal, where every invoice and receipt is listed and downloadable as a PDF.

What happens to my projects if I cancel?

They stay. Cancelling stops new renders, not your work. Subscribe again later and everything is where you left it.

Do you offer refunds?

Get in touch through the contact page and explain what happened. The product is free right up to the download precisely so that nobody has to buy blind.

Last updated 2026-09-15

LimePulse is not affiliated with, sponsored or endorsed by Spotify AB or Apple Inc. Product names are used only to describe what the software makes files for.